FOURTEEN seeks to offer a professional and efficient service at all times. We welcome feedback from our clients to assist us in monitoring the quality of the service that we provide.
Standard Contractual Terms for the Supply of Legal Services by Barristers to Authorised Persons 2012 (Updated for the GDPR in 2018). Please click here to download our full contractual terms.
1. FOURTEEN aims to provide you a good service at all times; however, if you have a complaint, you are invited to let us know as soon as possible. It is not necessary to involve solicitors in order to make your complaint but you are free to do so, should you wish.
Complaints Made by Telephone
2. You may wish to make a complaint in writing and, if so, please follow the procedure in paragraph 4 below. However, if you would rather speak on the telephone about your complaint, then please telephone Mr J-P Schulz (Practice Director). If the complaint is about Mr Schulz, please telephone Miss Connell. The person you contact will make a note of the details of your complaint and what you would like done about it. Mr Schulz or Miss Connell will discuss your concerns with you and aim to resolve them. If the matter is resolved, they will record the outcome, check that you are satisfied with the outcome and record that you are satisfied. You may also wish to record the outcome of the telephone discussion in writing.
3. If your complaint is not resolved on the telephone you will be invited to write to us about it so it can be investigated formally.
Complaints made in Writing
4. Please give the following details:
5. Please address your letter to Miss Joan Connell at FOURTEEN, 14 Gray’s Inn Square, London, WC1R 5JP. We will, where possible, acknowledge receipt of your complaint within two days and provide you with details of how your complaint will be dealt with.
6 . FOURTEEN has a panel, headed by Miss Connell and made up of experienced members of Chambers and a senior member of staff, which considers any written complaint. Within 14 days of your letter being received, the head of the panel or their deputy in their absence will appoint a member of the panel to investigate it. If your complaint is against the head of the panel, the next most senior member of the panel will investigate it. In any case, the person appointed will be someone other than the person you are complaining about.
7. The person appointed to investigate will write to you as soon as possible to let you know (s)he has been appointed and that (s)he will reply to your complaint within 14 days. If (s)he finds later that (s)he is not going to be able to reply within 14 days, (s)he will set a new date for his/her reply and inform you. His/her reply will set out:
8. It should be noted that it may not always be possible to investigate a complaint brought by a non-client. This is because our ability to investigate and resolve such matters satisfactorily is limited and complaints of this nature are often better suited to the disciplinary processes maintained by the Bar Standards Board. Therefore, FOURTEEN will make an initial assessment of the complaint and, if we feel that the issues raised cannot be satisfactorily resolved through our complaints process, we will refer you to the Bar Standards Board.
9. All conversations and documents relating to the complaint will be treated as confidential and will be disclosed only to the extent that is necessary. Disclosure will be to the Head of Chambers, members of our management committee and to anyone involved in the complaint and its investigation. Such people will include the barrister or member of staff who you have complained about, the head or relevant senior member of the panel and the person who investigates the complaint. The Bar Standards Board is entitled to inspect the documents and seek information about the complaint when discharging its monitoring functions.
10. As part of our commitment to client care we make a written record of any complaint and retain all documents and correspondence generated by the complaint for a period of six years. Our management committee inspects an anonymised record regularly with a view to improving services.
11. If you are unhappy with the outcome of the investigation, FOURTEEN can make a referral to ProMediate who are competent to deal with complaints about legal services, should you and the barrister both wish to use such a scheme. If you wish to use ProMediate, please contact us to discuss this further. Please also note that: (1) the time limit for contacting Promediate is 6 weeks from the date you were informed of FOURTEEN’S final decision about your complaint, and (2) if mediation is used, neither you nor the barrister is required to accept the proposed resolution. If mediation does not resolve the complaint, you may still make a complaint to the Legal Ombudsman (provided you fall within their jurisdiction and you do so within the time limit).
Complaints to the Legal Ombudsman
12. If you are unhappy with the outcome of our investigation and you fall within their jurisdiction you may take up your complaint with the Legal Ombudsman, the independent complaints body for complaints about lawyers, at the conclusion of our consideration of your complaint. The Ombudsman is not able to consider your complaint until it has first been investigated by chambers. Please note the timeframe for referral of complaints to the Ombudsman are as follows:
a) The act or omission, or when the complainant should reasonably have known there was cause for complaint, must have been after 5 October 2010; and
b) The complainant must refer the complaint to the Legal Ombudsman no later than six years from the act/omission, or three years from when the complainant should reasonably have known there was cause for complaint. Three years from the date the complainant should reasonably have known there were grounds for complaint.
c) The complainant must also refer the complaint to the Legal Ombudsman within six months of the complainant receiving a final response as to their complaint.
13. Chambers must have regard to that timeframe when deciding whether they are able to investigate your complaint. Chambers will not therefore usually deal with complaints that fall outside of the Legal Ombudsman’s time limits. The Ombudsman can extend the time limit in exceptional circumstances.
14. Those clients who are able to complain to the Legal Ombudsman are as follows:
b) Businesses or enterprises that are micro-enterprises within the meaning of Article 1 and Article 2(1) and (3) of the Annex to Commission Recommendation 2003/361/EC (broadly businesses or enterprises with fewer than 10 employees and turnover or assets not exceeding €2 million);
c) Charities with an annual income net of tax of less than £1 million;
d) Clubs, associations or organisations, the affairs of which are managed by its members or a committee of its members, with an annual income net of tax of less than £1 million;
e) Trustees of trusts with an asset value of less than £1 million; and
f) Personal representatives or beneficiaries of the estates of persons who, before they died, had not referred the complaint to the Legal Ombudsman.
You can write to the Legal Ombudsman at:
PO Box 6806,
Telephone number: 0300 555 0333
More information about the Legal Ombudsman is available on their website: http://www.legalombudsman.org.uk/
Complaints to the Bar Standards Board
15. The Ombudsman will also only deal with complaints from consumers. This means that only complaints from the barrister’s client are within their jurisdiction. Non-clients who are not satisfied with the outcome of FOURTEEN’s investigation should contact the Bar Standards Board rather than the Legal Ombudsman.
16. If you are not the barrister’s client and are unhappy with the outcome of our investigation then please contact the Bar Standards Board at:
Bar Standards Board
Contact and Assessment Team
289-293 High Holborn
London WC1V 7JZ
Telephone number: 0207 6111 444
FOURTEEN Chambers is required to comply with the law governing the management and storage of personal data, which is outlined in the General Data Protection Regulation 2016 (GDPR) and the Data Protection Act.
For this reason, protection of personal data and respect for individual privacy is fundamental to the day-to-day operations of Chambers.
Compliance with the GDPR is overseen by the UK data protection regulator which is the Information Commissioner’s Office (ICO). This Chambers is accountable to the ICO for its data protection compliance.
This policy aims to protect and promote the data protection rights of individuals and of Chambers, by informing members and everyone working for and with Chambers, of their data protection obligations and of Chambers procedures that must be followed in order to ensure compliance with the GDPR.
This policy applies to all members, staff (including managers), consultants and any third party to whom this policy has been communicated.
This policy covers all personal data and special categories of personal data, processed on computers or stored in manual (paper based) files.
The Chambers Manager is responsible for monitoring Chambers’ compliance with this policy.
Everyone in Chambers (and any third party to whom this policy applies to) is responsible for ensuring that they comply with this policy. Failure to do so may result in disciplinary action.
Chambers has appointed Kate Le Queux as its Data Protection Manager (DPM). This is not a statutory role.
The responsibilities within this role include:
The GDPR is designed to protect individuals and personal data which is held and processed about them by Chambers or other individuals.
The GDPR uses some key terms to refer to individuals, those processing personal data about individuals and types of data covered by the Regulation. These key terms are:
Means any information relating to an identified and identifiable natural person (‘data subject’)
This includes for example information from which a person can be identified, directly or indirectly, by reference to an identifier i.e. name; ID number; location data; online identifiers etc.
It also includes information that identified the physical, physiological, genetic, mental, economic, cultural or social identity of a person.
For Chambers’ purposes, Barristers’ clients and Chambers’ staff are data subjects (other individual third parties concerning whom we hold personal data about are also likely to be data subjects).
Means the natural or legal person, public authority, agency or other body who alone or jointly with others, determines the purposes and means of processing the personal data. In effect, this means the controller is the individual, organisation or other body that decides how personal data will be collected and used.
For Chambers’ purposes, this Chambers is a data controller for certain categories of data.
Means any operation which is performed on personal data such as: collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
For Chambers’ purposes, everything that we do with client information (and personal information of third parties) is ‘processing’ as defined by the GDPR. This processing will often be in the capacity as a Data Processor on behalf of a Barrister as a Data Controller.
Means personal data revealing:
a) racial or ethnic origin
b) political opinions
c) religious or philosophical beliefs
d) trade-union membership
e) the processing of genetic data or biometric data for the purpose of uniquely identifying a natural person
f) data concerning health or data concerning a natural person’s sex life or sexual orientation
N.B. data relating to criminal convictions and offences is not included within the special categories. However, there are additional provisions for processing this type of data (see Regulation 10 of GDPR)
The GDPR is based around 8 principles which are the starting point to ensure compliance with the Regulation. Everybody working in for and with Chambers must adhere to these principles in performing their day-to-day duties. The principles require Chambers to ensure that all personal data and sensitive personal data are:
(a) Processed lawfully, fairly and in a transparent manner in relation to the subject (‘lawfulness, fairness and transparency’)
(b) Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes (‘purpose limitation’)
(c) Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (‘data minimisation’)
(d) Accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (‘accuracy’)
(e) Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which personal data are processed (‘storage limitation’)
(f) Processed in a manner that ensures appropriate security of personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage using appropriate technical or organisational measures (‘integrity and confidentiality’)
Chambers must be able to demonstrate its compliance with (a) – (f) above (‘accountability’).
You must process all personal data in a manner that is compliant with the GDPR, in short, this means you must:
You must ensure that you are aware of the difference between personal data and special categories of personal data and ensure that both types of data are processed in accordance with the GDPR.
The conditions for processing special categories of personal data that are most relevant to our Chambers are:
The GDPR gives rights to individuals in respect of the personal data that any organisations hold about them. Everybody working for Chambers must be familiar with these rights and adhere to Chambers’ procedures to uphold these rights.
These rights include:
If anybody receives a request from a data subject (a client or other third party concerning whom we hold personal data) to exercise any of these rights, the request must be referred to the Data Protection Manager immediately or to the Practice Director in her absence.
Note: we only have one month to respond to a request to access a copy of personal data.
The barristers and Chambers must ensure that they only shares personal information with other individuals or organisations only where they are permitted to do so in accordance with data protection law.
Wherever, possible you should ensure that you have the client’s (or other data subject’s) consent before sharing their personal data, although, it is accepted that this will not be possible in all circumstances, for example if the disclosure is required by law.
DPIAs are required to identify data protection risks; assess the impact of these risks; and determine appropriate action to prevent or mitigate the impact of these risks, when introducing, or making significant changes to, systems or projects involving the processing of personal data.
In simpler terms, this means thinking about whether Chambers is likely to breach the GDPR and what the consequences might be, if Chambers uses personal data in a particular way. It is also about deciding whether there is anything that Chambers can do to stop or, at least or minimise the chances of any of the potential problems identified, from happening.
A data protection breach is defined as “a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed”.
Everybody working in, for and with Chambers has a duty to report any actual or suspected data protection breach without delay to their line manager and the Data Protection Manager. Full details of the Chambers’ breach reporting policy can be found in the shared drive with the GDPR Policies and Forms folder.
Breaches will be reported to the Information Commissioner’s Office (ICO) by the Data Protection Manager without undue delay and, where feasible, not later than 72 hours after having become aware of the breach, unless, Chambers is able to demonstrate that the personal data breach is unlikely to result in a risk to the rights and freedoms of data subjects.
The Data Protection Manager will maintain a central register of the details of any data protection breaches.
Complaints relating to breaches of the GDPR and/ or complaints that an individual’s personal data is not being processed in line with the data protection principles should be referred to the Data Protection Manager without delay.
It is important that everybody working for Chambers understands the implications for Chambers if we fail to meet our data protection obligations. Failure to comply could result in:
Note: Chambers could be fined up to €20,000,000, or up to 4% of the total worldwide annual turnover of the preceding financial year, whichever is higher.
Click Data Protection Policy for a PDF version of this policy.
Please read the following information carefully. This privacy notice contains information about the information collected, stored and otherwise processed about you and the reasons for the processing. It also tells you who Chambers shares this information with, the security mechanisms Chambers has put in place to protect your information and how to contact Chambers in the event you need further information.
FOURTEEN Chambers collects, uses and is responsible for personal information about you. When Chambers does this it is the ‘controller’ of this information for the purposes of the GDPR 2016 and the Data Protection Act.
If you need to contact Chambers about your information or the processing carried out you can use the contact details at the end of this document.
Chambers collects some or all of the following personal information that you provide:
a. personal details
b. family details
c. financial details
d. education, training and employment details
e. physical or mental health details
f. racial or ethnic origin
g. political opinions
h. religious, philosophical or other beliefs
i. trade union membership
j. sex life or sexual orientation
k. genetic information
l. criminal proceedings, outcomes and sentences, or related security measures
m. other personal information relevant to instructions to provide legal services, including information specific to the instructions in question.
The same categories of information may also be obtained from third parties, such as members of Chambers, experts, members of the public, your family and friends, witnesses, courts and other tribunals, suppliers of goods and services, investigators, government departments, regulators, public records and registers.
Chambers may use your personal information for the following purposes:
i. to promote and market the services of the Barristers
ii. to train barristers
iii. to recruit staff and pupils
iv. to assess applications for tenancy, pupillage, mini-pupillage and work-shadowing opportunities
v. to fulfil equality and diversity and other regulatory requirements
vi. to procure goods and services
vii. to manage matters relating to employment, including payroll [and pensions]
viii. to respond to requests for references
ix. to publish legal judgments and decisions of courts and tribunals
x. to respond to potential complaints or make complaints
xi. to carry out anti-money laundering and terrorist financing checks
xii. as otherwise required or permitted by law
In relation to personal information collected for marketing purposes, the personal information consists of
This will be processed so that you can be provided with information about Chambers and the Barristers and to invite you to events.
You may contact Chambers using the contact details at the end of this document if you no longer wish to receive such invitations or information.
If you apply to Chambers for a position or are seeking a reference or are a member of staff, your personal information has to be provided to Chambers, so that your application/reference can be properly assessed, your employment records, pay and pensions can be administered and to enable Chambers to comply with its regulatory obligations, and to keep accounting records.
If you are offering or providing Chambers with goods or services your information may be processed in relation to such offers or contracts.
Chambers relies on the following as the lawful bases to collect and use your personal information:
It may be necessary to share your information with the following:
Chambers may be required to provide your information to regulators, such as the Bar Standards Board, the Financial Conduct Authority or the Information Commissioner’s Office. In the case of the Information Commissioner’s Office, there is a risk that your information may lawfully be disclosed by them for the purpose of any other civil or criminal proceedings, without Chambers’ consent or your consent, which includes privileged information.
Chambers may also be required to disclose your information to the police or intelligence services, where required or permitted by law.
The personal information Chambers obtains may include information obtained from:
This privacy notice is of general application and as such it is not possible to state whether it will be necessary to transfer your information out of the EEA in any particular case or for a reference. However, if you reside outside the EEA or your case or the role for which you require a reference involves persons or organisations or courts and tribunals outside the EEA then it may be necessary to transfer some of your information to that country outside of the EEA for that purpose. If you are in a country outside the EEA or if the instructions you provide come from outside the EEA then it is inevitable that information will be transferred to those countries. If this applies to you and you wish additional precautions to be taken in respect of your information please indicate this when providing initial instructions.
Some countries and organisations outside the EEA have been assessed by the European Commission and their information protection laws and procedures found to show adequate protection. The list can be found here. Most do not. If your information has to be transferred outside the EEA, then it may not have the same protections and you may not have the same rights as you would within the EEA.
Chambers may transfer your personal information to the following which are located outside the European Economic Area (EEA):
Chambers will not otherwise transfer personal information outside the EEA [except as necessary for the conduct of any legal proceedings].
If you would like any further information please use the contact details at the end of this document.
Chambers will normally store all your information:
As explained above, Chambers is relying on your explicit consent to process your information in categories (e) to (l) above. You provided this consent when you applied to become a client (lay or professional), member of staff, tenant, pupil or mini-pupil /you asked Chambers to provide a reference.
You have the right to withdraw this consent at any time, but this will not affect the lawfulness of any processing activity carried out prior to you withdrawing your consent. However, where Chambers also relies on other bases for processing your information, you may not be able to prevent processing of your information.
If there is an issue with the processing of your information, please contact Chambers using the contact details below.
Under the GDPR, you have a number of rights that you can exercise in certain circumstances. These are free of charge. In summary, you may have the right to:
If you want more information about your rights under the GDPR please see the Guidance from the Information Commissioners Office on Individual’s rights under the GDPR.
If you want to exercise any of these rights, please:
Chambers will respond to you within one month from when we receive your request.
Please note if you wish to unsubscribe from any marketing emails that you have signed up for or have received, you can do so by following the unsubscribe link on the bottom of any of our marketing emails or event invitations. It may take up to 30 days for this to become effective.
The GDPR also gives you the right to lodge a complaint with the Information Commissioners’ Office if you are in the UK, or with the supervisory authority of the Member State where you work, normally live or where the alleged infringement of information protection laws occurred. The Information Commissioner’s Office can be contacted at http://ico.org.uk/concerns/.
Chambers does not intend to process your personal information except for the reasons stated within this privacy notice. If this changes, this privacy notice will be amended and placed on the Chambers’ website at https://fourteen.co.uk/about-us/policies/
This privacy notice was published on 25th May 2018 and last updated on 25th May 2018.
Chambers continually reviews its privacy practices and may change this policy from time to time. When it does an amended privacy notice will be https://fourteen.co.uk/about-us/policies/
If you have any questions about this privacy notice or the information Chambers holds about you, please contact Chambers using the contact details below.
The best way to contact Chambers is to email Kate Le Queux, Chambers Manager at firstname.lastname@example.org
Click Chambers Privacy Notice to download a PDF version of this policy.
In the course of carrying out various functions, Fourteen Chambers creates and holds a wide range of recorded information. Records will be properly retained to enable Fourteen Chambers to meet its business needs, legal requirements, to evidence events or agreements in the event of allegations or disputes and to ensure that any records of historic value are preserved.
The untimely destruction of records could affect:
Conversely, the permanent retention of records is undesirable and disposal is necessary to free up storage space, reduce administrative burden and to ensure that Fourteen Chambers does not unlawfully retain records for longer than necessary (particularly those containing personal data).
This policy supports Fourteen Chambers in demonstrating accountability through the proper retention of records and by demonstrating that disposal decisions are taken with proper authority and in accordance with due process.
The purpose of this policy is to provide guidance as to set out the length of time that Fourteen Chambers’ records should be retained and the processes to review the records as to any further retention or for disposing of records at the end of the retention period. The policy helps to ensure that Fourteen Chambers operates in compliance with the General Data Protection Regulation and any other legislative or regulatory retention obligations.
The policy covers the records listed in the Information Asset Register irrespective of the media on which they are created or held including:
And includes all types of records which Fourteen Chambers creates or holds on behalf of the members. The records may include, but are not limited to, the following:
The policy applies equally to full time and part time employees on a substantive or fixed term contract and to associated persons who work for Fourteen Chambers.
Unless a record has been marked for ‘permanent preservation’ it will only be retained for a limited period of time. The retention period of six years applies to all records within the client (licensed work) details category and seven years for all records within the client (public work) details category. Records of members and staff of Fourteen Chambers will be retained throughout employment/tenancy and up to two years after either end.
The recommended minimum retention period derives from either:
The Data Protection Manager is responsible for ensuring that the Information Asset Register is periodically reviewed (annually) to determine whether any retention periods have expired. This will be assisted with the Diary Management System software and Sprout IT. Once the retention period has expired, the record must be reviewed and a ‘disposal action’ agreed upon.
A ‘disposal action’ is;
A review of the record will take place as soon as possible after the expiry of the retention period or, if that is not feasible, the record will be retained and a later review date set.
The disposal decision will be reached having regard to:
Decisions will not be made with the intent of denying access or destroying evidence.
No destruction of a record will take place without assurance that:
Destruction will be carried out in a way that preserves the confidentiality of the record. Non-confidential records will be placed in ordinary rubbish bins or recycling bins. Confidential records will be placed in confidential waste bins and collected by the Chambers approved disposal firm for secure destruction. A certificate of destruction will be provided upon each completed process. All copies including security copies, preservation copies and backup copies will also be destroyed at the same time in the same manner.
All electronic records will be either physically destroyed or wiped. Confirmation of the date of this will be recorded by the Clerks on the internal diary system once notified by the barrister.
A record of all other types of data deletion (barrister and staff records) will be held by the Chambers Manager.
The record may be retained for a further period if it has on-going business value or if there is specific legislation which requires it to be held for a further period.
This policy should be read in conjunction with the Fourteen Chambers’ Data Protection Policy.
Click Data Retention and Disposal Policy for a PDF version of this policy.
Payment on our website is invariably for the provision of legal seminars and training events. The delivery of those services occurs on the date advertised in relation to the particular seminar or event to which the payment relates. Payment is taken in full for the event or seminar unless where otherwise stated.
In the event that you wish to cancel your registration for a particular event or seminar, please notify the clerks by email as soon as possible. Payment will be refunded within 14 days of your contacting FOURTEEN to cancel the registration. In the event that a training event or seminar is cancelled by FOURTEEN, payment will either be refunded or the event will be re-scheduled and you will be kept fully informed in those circumstances. In the event that you have any queries or would like further information, please do not hesitate to contact the clerks by email or telephone.
FOURTEEN’s conditional fee policy exists in accordance with the guidance from the Bar Standards Board.
FOURTEEN is firmly committed to equal opportunities for all. FOURTEEN is also committed to providing a working environment in which all individuals, including members of Chambers, pupils, mini-pupils and employees, are treated with dignity and respect.
FOURTEEN recognises and adopts the following regulatory and legislative provisions:
“A barrister must not, in his professional practice, discriminate unlawfully against, victimise or harass any other person on the grounds of race, colour, ethnic or national origin, nationality, citizenship, sex, gender re-assignment, sexual orientation, marital or civil partnership, pregnancy and maternity, disability, age or religion or belief”.
The fundamental equality principle is drafted to accord with the provisions of the Equality Act 2010, which apply to barristers (s.47).
The requirement not to discriminate applies to a barrister in all aspects of his or her professional life. The requirement not to discriminate improperly applies to a barrister’s relationship with “any other person” in the course of his/her professional dealings. Therefore the requirement may be interpreted as covering a barrister’s relationship with (the below list is not exhaustive):
Clerks and other chambers’ staff;
Instructing solicitors and their staff;
Other barristers; and
Equal opportunities must be provided without unlawful discrimination:
In the recruitment of members of Chambers, pupils and employees. This includes the procedures adopted for selecting members of Chambers, pupils and employees, and any terms of pupillage or employment provided, and in offering or refusing a person tenancy, pupillage, or employment;
In all dealings with or on behalf of Chambers, pupils and employees;
In offering access to opportunities for promotion, transfer and training;
In the career development of members of Chambers, pupils and employees and ensuring fair allocation and distribution of work;
In ensuring that members of Chambers, pupils and employees are not treated unfavourably in any other way.
All members of Chambers, pupils and employees are required to comply with this policy. Failure to do so will result in the implementation of disciplinary procedures.
If at any time during membership of Chambers, or pupillage, or employment at Chambers any person(s) believe that this policy is being or has been violated by any person, in any manner, then the following action should be taken:
Raise it with Chambers Equality and Diversity Officer, currently Mr Robin Powell, who will discuss and implement action as agreed with the complainant;
Otherwise contact the Head of Chambers, who will take appropriate action to address and resolve the matter; and
In the case of formal complaints, Chambers’ policy and procedures on complaints and grievances will be referred to.
Confidentiality will be maintained at all times, save if waived by the persons concerned. This includes confidentiality in relation to record-keeping.
FOURTEEN’s Equality and Diversity Officer is responsible for monitoring the effectiveness of this policy. It is intended that this policy and its operation will be subject to regular review.
This policy is regularly updated.
Please click here to see our Equality & Diversity data at FOURTEEN.
Harassment is any form of unwanted conduct relating to age, disability, gender reassignment, race, religion or belief, sex or sexual orientation which has the aim or effect of violating a person’s dignity, or which creates an intimidating, hostile, degrading, humiliating or offensive environment for that person (or, in some cases, a witness to the conduct).
A second form of harassment is where a person engages in unwanted conduct of a sexual nature towards another person and the conduct has one or other of the above aims or effects.
A third form of harassment occurs when a person engages in unwanted conduct of a sexual nature (or related to gender reassignment or sex) which has one or other of the above aims or effects and because the recipient rejected (or submitted) to that conduct treats the recipient less favourably than if they had not rejected or submitted to it.
FOURTEEN is committed to providing a work environment in which all individuals, clients and the public are treated with dignity and respect. FOURTEEN is determined to promote a work environment in which everyone is treated equally and with dignity and can flourish.
Harassment in any form will not be tolerated at FOURTEEN. Harassment includes any unwanted conduct related to sex, race, disability, gender re-assignment, religion or belief, sexual orientation or age. Such behaviour may take many forms including:Conduct which is unwanted by the recipient and perceived as hostile or threatening;
Conduct which gives rise to a hostile or threatening work environment;
Conduct which creates an atmosphere in which it is feared that rejection or submission will be used as a basis for decisions which have an impact on the recipient at work such as an allocation of work or tenancy decision.
The following are examples of types of behaviour which may amount to harassment:
Complaints of harassment may be raised informally in the first instance with Mr Robin Powell, Chambers’ Equality and Diversity Officer, who will agree an appropriate response. Formal complaints should be made under the FOURTEEN complaints/grievance procedure.
Harassment is misconduct for employees or a breach of the Bar Code of Conduct for barristers. Allegations of harassment will be dealt with under the FOURTEEN disciplinary procedure.
FOURTEEN is committed to ensuring that no-one who makes an allegation of harassment in good faith should be subjected to any detriment as a result. Any victimisation of a complainant, witness or anyone else involved in the investigation of a complaint will be viewed as a disciplinary matter.
A copy of this policy is provided to all those for whom FOURTEEN constitutes a working environment, including members of chambers, pupils, squatters, clerks and other employees, temporary workers, those who provide services to chambers such as contract cleaners, accountants and IT consultants, and mini-pupils and work experience students.
This policy is regularly updated.